Customer Services

How to order:

Please note that our minimum order value is £75.00, carriage and VAT exclusive.

To add items to your shopping cart insert quantity, where indicated, next to the item and colour required, then click ‘order’. Your cart and order value will be shown, please continue to choose merchandise for your order. Your order value and cart will be automatically updated.

Please refer to the’ view cart’ link for a review of your order.

Please click on ‘proceed to checkout’ when your order is complete.

Please select your preferred payment method and click ‘place order’ to transact your order.

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Order Processing:

Change or cancel order;
We regret it will not be possible to change or cancel your order when you have authorised payment.

If you would like to add to your order please make out a new order.

If you need to change your delivery address please note that it may not be possible after your order has been processed and despatched. Please email us;[email protected] and we will do our best to accommodate your request.

After you have confirmed your requirements;
  - you will be guided through our order process by a series of instructions.
  - after your order has been dispatched from our warehouse we will send you confirmation by email.

The details of your order will be held by us, if you would like to receive information concerning previous orders please email; 
[email protected]

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Track your order:

Please click on -view order- to check order status;
  -  order received, awaiting process.
  -  order in process, in warehouse prior to dispatch.
  -  order dispatched, in transit to you.
  -  order cancelled, you have cancelled your order or payment has not been received.

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Delivery:

If your order is received damaged or incomplete please email;[email protected]

If your order has not arrived within three working days of dispatch please email;[email protected]

If you would like to cancel your order please email [email protected]

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Office hours; Monday - Friday 9.00am to 4.00pm except for Bank Holidays. 

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